| Accession No. | M0056075 c1 |
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| | M0056076 c2 |
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| ISBN | 0-13-082665-0 |
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| Call Number | 658.812 H313C 2000 |
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| Author | Harris, Elaine K  (2) |
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| Title | Customer service : a practical approach / Elaine K. Harris |
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| Edition | 2nd ed |
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| Imprint | Upper Saddle River, NJ : Prentice-Hall, 2000 |
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| Physical | xii, 148 p : ill |
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| Subject | Customer relations  (38) |
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| | Customer services (45) |
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| | Consumer behavior (69) |
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| | Customer relations -- Management (14) |
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| สาขาวิชา | Faculty of Business Adminstration -- Marketing (279) |
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| | Graduate School -- Doctor of Philosophy in Information Technology in Business (2179) |
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| | Graduate School -- Master of Business Administration (3989) |
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| | Graduate School -- Master of Engineering in Engineering Management (1294) |
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| | International Program -- Business Management (4370) |
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| Price | 1,266 |
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| Group | General |
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| Location |  Central Library - 2nd floor | |
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