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Book 1 - 14 of 14
Row Call Number Heading
1 658 R636B 2001 oBusiness today : the new world of business / Stephen P. Robbins
2 658.812 S495C 2005 oCreating customer delight : the how and why of CRM / Rakesh Seth, Kirti Seth
3 658.812 B988C 2009 oCustomer relationship management : concepts and technologies / Francis Buttle
4 658.812 P374C 2013 oCustomer relationship management / Ed Peelen, Rob Beltman
5 658.812 H313C 2000 oCustomer service : a practical approach / Elaine K. Harris
6 658.812 P424M 2004 oManaging customer relationships : a strategic framework / Don Peppers, Martha Rogers
7 658.8 B561M 1997 oMarket-based management : strategies for growing customer value and profitability / Roger J. Be
8 658.812 E28R 2004 oRelationship marketing : exploring relational strategies in marketing / John Egan
9 CD 658.87 L668R 2004 oRetailing management [CD-ROM] / Michael Levy, Barton A. Weitz
10 658.87 L668R 2001 oRetailing management / Michael Levy, Barton A. Weitz
11 658.87 L668R 2004 oRetailing management / Michael Levy, Barton A. Weitz
12 658.87 L668R 2009 oRetailing management / Michael Levy, Barton A. Weitz
13 658.812 C769C 2000 oThe customer-centered enterprise / Harvey Thompson
14 658.8 W237U 1994 oUpside-down marketing : turning your ex-customers into your best customers / George R. Walther

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