| Accession No. | M0042915 |
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| ISBN | 0-07-135210-4 |
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| Call Number | 658.812 C769C 2000 |
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| Author | Thompson, Harvey |
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| Title | The customer-centered enterprise / Harvey Thompson |
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| Imprint | New York : McGraw-Hill, 2000 |
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| Physical | xv, 247 p : ill |
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| Note | How IBM and other World-Class companies achieve extraordinary results by Putting Customers First |
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| Subject | Customer relations  (38) |
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| | Customer relations -- Management (14) |
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| | Customer services (45) |
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| สาขาวิชา | Faculty of Business Adminstration -- Marketing (279) |
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| | Graduate School -- Doctor of Philosophy in Information Technology in Business (2179) |
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| | Graduate School -- Master of Business Administration (3989) |
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| | Graduate School -- Master of Engineering in Engineering Management (1294) |
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| | International Program -- Business Management (4370) |
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| Price | 1,260 |
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| Group | General |
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| Location |  Central Library - 2nd floor | |
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