Accession No. | M0086533 |
ISBN | 0749443367 |
Call Number | 658.812 S998R 2005 |
Author | Szwarc, Paul |
Title | Researching customer satisfaction and loyalty : how to find out what people really think / Paul Szwarc |
Imprint | London : Kogan Page, 2005 |
Physical | xiv, 258 p : ill |
Series | Market research in practice series |
Subject | Consumer satisfaction (20) |
| Customer loyalty |
สาขาวิชา | Faculty of Business Administration (3201) |
| Graduate School (2731) |
URL Object | ตัวอย่างหน้าปก |
Group | General |
Location | Central Library - 2nd floor | |
ITEM NUMBER | LOCATION | ITEM CLASS | STATUS | CALL NUMBER | COMPONENTS
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M0086533 |
สำนักหอสมุด |
General |
Available |
658.812 S998R 2005 |
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