| Accession No. | M0124296 c1 |
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| | M0125890 c2 |
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| ISBN | 9780789747099 |
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| Call Number | 658.812 S528C 2011 |
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| Author | Shankman, Peter |
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| Title | Customer service : new rules for a social media world / Peter Shankman |
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| Imprint | Indianapolis, IN : Que, 2011 |
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| Physical | ix, 189 p : ill |
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| Subject | Customer services  (45) |
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| | Internet marketing (85) |
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| | Social media (15) |
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| | Online social networks (5) |
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| สาขาวิชา | Faculty of Business Administration (3201) |
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| | Graduate School -- Master of Business Administration (3989) |
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| | Graduate School -- Master of Engineering in Engineering Management (1294) |
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| | Graduate School -- Doctor of Philosophy in Information Technology in Business (2179) |
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| | Graduate School -- Doctor of Philosophy in Management (863) |
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| | International Program -- Business Management (4370) |
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| URL Object |  ตัวอย่างหน้าปก |
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| Price | 566 |
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| Group | General |
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| Location |  Central Library - 2nd floor | |
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