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CALL NUMBER
658.8 Z48S 2009
AUTHOR
Zeithaml, Valarie A
TITLE
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
ITEM NUMBER
M0123040
ITEM CLASS
General
COPY NUMBER
1
LOCATION
สำนักหอสมุด
ENTRY DATE
2011-Jul-30
Copyright:
Book Promotion and Service Co., Ltd.
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