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CALL NUMBER 658.812 Z53E 2001
AUTHOR Zemke, Ron
TITLE E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan
ITEM NUMBER M0049012
ITEM CLASS General
COPY NUMBER 1
LOCATION สำนักหอสมุด
ENTRY DATE 2007-Oct-11
Copyright: Book Promotion and Service Co., Ltd.
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