| Tag | Ind | Content |
|---|
| 001 | ## | 0008-9939 |
| 016 | ## | M0124303 |
| 020 | ## | 9780273734383 |
| 082 | ## | 658.812\bH529F 2010 |
| 100 | ## | Heppell, Michael |
| 245 | ## | 5 star service : how to deliver exceptional customer service /\cMichael Heppell |
| 250 | ## | 2nd ed |
| 260 | ## | Harlow, England :\bPrentice Hall Business,\c2010 |
| 300 | ## | xvii, 241 p : \bill |
| 650 | ## | Customer services \xManagement |
| 650 | ## | Consumer satisfaction |
| 690 | ## | Faculty of Business Administration |
| 690 | ## | Graduate School \xMaster of Business Administration |
| 690 | ## | Graduate School \xMaster of Engineering in Engineering Management |
| 690 | ## | Graduate School \xDoctor of Philosophy in Information Technology in Business |
| 690 | ## | Graduate School \xDoctor of Philosophy in Management |
| 690 | ## | International Program \xBusiness Management |
| 740 | ## | Five star service : how to deliver exceptional customer service |
| 856 | ## |  \nตัวอย่างหน้าปก\u%$URLBASE00%/multim/picture/ |
| 910 | ## | 648 |
| 930 | ## | General |
| 949 | ## | Central Library - 2nd floor |
| 970 | ## | สำนักหอสมุด \bPO No.0050/54 \cTU |
English
