Accession No. | M0124303 |
ISBN | 9780273734383 |
Call Number | 658.812 H529F 2010 |
Author | Heppell, Michael (2) |
Title | 5 star service : how to deliver exceptional customer service / Michael Heppell |
Edition | 2nd ed |
Imprint | Harlow, England : Prentice Hall Business, 2010 |
Physical | xvii, 241 p : ill |
Subject | Customer services -- Management (7) |
| Consumer satisfaction (20) |
สาขาวิชา | Faculty of Business Administration (3055) |
| Graduate School -- Master of Business Administration (3812) |
| Graduate School -- Master of Engineering in Engineering Management (1232) |
| Graduate School -- Doctor of Philosophy in Information Technology in Business (2022) |
| Graduate School -- Doctor of Philosophy in Management (806) |
| International Program -- Business Management (3979) |
Added Title | Five star service : how to deliver exceptional customer service |
URL Object | ตัวอย่างหน้าปก |
Price | 648 |
Group | General |
Location | Central Library - 2nd floor | |