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Rec.Status  n Bib.Stage  Normal Create  Pui Modify  Pui
Rec.Type  a Language  eng Entry d.  2011/10/05 Update d.  2012/03/02
Bib.Level  m Pub Ctry.   Date1  2011 Date2  0
Tag Ind Content
001##0008-9932
016##M0124296 c1
016##M0125890 c2
020##9780789747099
082##658.812\bS528C 2011
100##Shankman, Peter
245##Customer service : new rules for a social media world /\cPeter Shankman
260##Indianapolis, IN :\bQue,\c2011
300##ix, 189 p : \bill
650##Customer services
650##Internet marketing
650##Social media
650##Online social networks
690##Faculty of Business Administration
690##Graduate School \xMaster of Business Administration
690##Graduate School \xMaster of Engineering in Engineering Management
690##Graduate School \xDoctor of Philosophy in Information Technology in Business
690##Graduate School \xDoctor of Philosophy in Management
690##International Program \xBusiness Management
856##o\nตัวอย่างหน้าปก\u%$URLBASE00%/multim/picture/
910##566
930##General
949##Central Library - 2nd floor
970##สำนักหอสมุด \bPO No.0050/54 \cTU
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