Rec.Status | n |
Bib.Stage | Normal |
Create | KANJANEE |
Modify | |
Rec.Type | a |
Language | eng |
Entry d. | 2011/07/30 |
Update d. | |
Bib.Level | m |
Pub Ctry. | |
Date1 | 2009 |
Date2 | 0 |
Tag | Ind | Content |
001 | ## | 0008-8692 |
016 | ## | M0123040 c1 |
016 | ## | M0123041 c2 |
020 | ## | 9780071263931 |
035 | ## | Main000088692 |
082 | ## | 658.8\bZ48S 2009 |
100 | ## | Zeithaml, Valarie A |
245 | ## | Services marketing : integrating customer focus across the firm /\cValarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler |
250 | ## | 5th ed |
260 | ## | Boston : \bMcGraw-Hill Irwin, \c2009 |
300 | ## | xxviii, 708 p : \bill |
650 | ## | Service industries \xMarketing |
650 | ## | Customer services |
650 | ## | Marketing |
690 | ## | Faculty of Business Administration |
690 | ## | Graduate School |
690 | ## | International Program \xBusiness Management |
700 | ## | Bitner, Mary Jo |
700 | ## | Gremler, Dwayne D |
856 | ## | \nตัวอย่างหน้าปก\u%$URLBASE00%/multim/picture/ |
930 | ## | General |
949 | ## | Central Library - 2nd floor |
970 | ## | ชื่ออาจารย์ \bPO No. \cร้านค้า |
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