| Tag | Ind | Content |
|---|
| 001 | ## | 0006-6705 |
| 016 | ## | M0089520 c1 |
| 016 | ## | M0089521 c2 |
| 020 | ## | 0761932968 |
| 035 | ## | Main000066705 |
| 082 | ## | 658.812\bS495C 2005 |
| 100 | ## | Seth, Rakesh |
| 245 | ## | Creating customer delight : the how and why of CRM /\cRakesh Seth, Kirti Seth |
| 260 | ## | New Delhi :\bResponse Books,\c2005 |
| 300 | ## | 154 p : \bill |
| 650 | ## | Customer relations |
| 650 | ## | Customer relations \xManagement |
| 690 | ## | Faculty of Business Administration \xMarketing |
| 690 | ## | Graduate School \xMaster of Business Administration |
| 690 | ## | Graduate School \xDoctor of Philosophy in Management |
| 690 | ## | International Program \xBusiness Management |
| 700 | ## | Seth, Kirti |
| 910 | ## | 1,425 |
| 930 | ## | General |
| 949 | ## | Central Library - 2nd floor |
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