Accession No. | M0065840 |
ISBN | 013005125x |
Call Number | 658.812 T877A 1991 |
Author | Tschohl, John |
Title | Achieving excellence through customer service / John Tschohl, Steve Franzmeier |
Imprint | Englewood Cliffs, NJ : Prentice-Hall, 1991 |
Physical | vii, 294 p : ill |
Subject | Customer services (45) |
สาขาวิชา | Faculty of Business Administration -- Marketing (257) |
| Graduate School -- Doctor of Philosophy in Information Technology in Business (2179) |
| Graduate School -- Master of Business Administration (3989) |
| Graduate School -- Master of Engineering in Engineering Management (1294) |
| International Program -- Business Management (4370) |
Added Entry | Franzmeier, Steve |
Price | 568 |
Group | General |
Location | Central Library - 2nd floor | |